Here is What Our Customers Say
At Products Direct®, we judge our success by the satisfaction of our customers. We always enjoy hearing from you. We believe it is essential that every one of our customers is completely happy with their experience. The testimonials of our customers speak for themselves.
Whether you have questions about our products or you have an idea regarding merchandise offerings, we want to hear from you! Give us a call and let us know how we can help you get the best value for your money. No problem is too big or too small. No technical support issue is unsolvable. We are dedicated to providing the very best products for your successful home improvement project.
As things happen when making a purchase on the internet things get mixed up. I ordered eight boxes of CoretecOne flooring and eight length of quarter round. Not until I opened the box of quarter round did I notice the wrong product. I called the 888 number on the invoice with the intention of tracking down the salesman to solve this problem. I wound up talking with Roger in Kentucky knowing my salesman was in Georgia. I only wanted to talk with my salesman but Roger was sure he could handle the problem and get me the right product. In no time he had identified and solved the problem. Within one day the quarter round was shipped and Products Direct had one happy customer. Thanks Roger. Bob Morrison
Great company to deal with! Fast delivery.
Thanks so much for a fast, painless order. The price was excellent, and the shipment was just days. Why is it I can get an online freight shipment faster than from my local big box store? Definitely the way to go.
We have been so thrilled with the Coretec products and the service we received from Products Direct that we ended up reflooring our entire house, including a staircase! We were only going to do the downstairs but were so happy with the online ordering experience - price, service, shipping - from Products Direct. We will most definitely come back to the nice folks here for any other home improvement projects!
I ordered some transition strips I'd forgotten to order with my flooring (from a different company) from Products Direct. The flooring I'd ordered from took a very long time to ship, so I tried Products Direct and was very pleased when we received our order within a couple of days. I'm a first time customer, but surely will use them again!
I recently started a project to install LVP flooring from Coretec. We spent some time at the local flooring store (REALLY hard to buy something like flooring purely online due to color and texture) and finally decided on the product and to be totally honest bought the flooring from the local store. After the floor was successfully installed we came to the stairs. I wanted them to match the floor and it required a matching stair nose for the floor. When I called the store again, the price for the 'accessories' was very high so I went to see if there was anything on the internet. Came across Products Direct and they had what I wanted so I gave it a shot. Was really worried about shipping of some of this stuff and the quotes from UPS were pretty astronomical, thankfully FedEx was very reasonable. The stair nose arrived quickly and it is perfect. Since that order I have now ordered baby threshold, quarter round, and another box of the flooring. So I will come back and order more from Products Direct.
Joel and Tom were great and easy to work with.
The threshold matched perfectly. Thanks for the help in finding these. Very friendly customer service.