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Sample Policy

ProductsDirect.com Flooring Samples

 

TRY AT HOME SAMPLES

We offer standard samples on select catalog items. If a sample is available for a particular item, it will be indicated by an 'S' in a circle. Items without available samples have a line through the circle. (see examples below) These samples are ususally less than 6 inches squared, but help to give you a better idea whether or not that item will work perfectly in your home. There is no need to return the samples we send in the try at home sample box.

 

[1] BROWSE OUR CATALOG

Pick out some samples of items you’d like to see in person. We’ll ship them to you for free.

[2] TRY THEM OUT

You’ll have 5 full days to check them out, show them to your designer, or ask your friends what they think.

[3] PICK THE WINNER

Purchase your favorite samples at Productsdirect.com, and we’ll ship them right out!

 

PREMIUM KITS

This is a premium kit featuring our higher end brands, such as Castle Combe, Navarre, and Shaw flooring samples. Products available as a kit will have a box logo on the item. (see example below) You choose the samples, we will send you a kit of larger size samples for easy viewing and you to choose the ones you love best. Give us a call if you have any questions regarding your samples, or when you are ready to order, and we will be glad to assist you!

 

To Order Samples or a Premium Kit, follow these steps:

[1] BROWSE OUR CATALOG

Pick out some samples of items you’d like to see in person. We’ll ship them to you for free.

[2] TRY THEM OUT

You’ll have 5 full days to check them out, show them to your designer, or ask your friends what they think.

[3] PICK THE WINNER

Purchase your favorite samples at Productsdirect.com, and we’ll ship them right out!

[4] SEND SAMPLES BACK

Just pack up your samples, and ship them back to us. Return shipping is free!

Happy to help!

Give us a ring at 888.735.6679. We’re also available by email at support@productsdirect.com.

Click on the get a quote button to start the process!



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