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  1. Returns and Cancellations Cancellation & Returns Policy Cancellation Policy You can cancel the order during preprocessing. Once the product is in motion and moving toward a shipping point it can no longer be canceled without human intervention. We cannot guarantee that we can accommodate your request but will try ...
  2. Shipping Policy Delivery While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale nor an assurance of a delivery date. Normally, your purchase will arrive between 8 am and 6 pm, ...
  3. Sample Policy We understand the need for samples for flooring products. It is a real opportunity to see the colors, touch the product and see how the product will look in the place where it will live. We offer two types of samples. The first type of sample is called a Cut Sample. These are small ...
  4. Privacy Policy Effective February 15, 2013. The following Privacy Policy describes the information and privacy practices for Products Direct Inc. retail stores and ProductsDirect.com (the "Products Direct Inc. web site"). By visiting our stores or web site, you consent to the information practices ...
  5. Terms of Use PDI When purchasing from the ProductsDirect.com website, you are agreeing to the following terms and conditions: Conditions of Use PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. We maintain this website as a service to our customers, and by using our site you ...
  6. Reviews Policy PDI Politeness is the art of choosing among one's real thoughts. -Adlai Stevenson II As part of your purchase process, you may have found product reviews helpful in making your final decisions. Small business rely on the consumers to add reviews, photos, and videos of the products to assist others ...
  7. ProZone Terms and Conditions Especially for our building professionals Welcome to the ProductsDirect.com unique and exclusive ProZone program (“Program"). This Program was created to reward and recognize our professional customers. Acknowledgement and Acceptance By participating in the Program, you consent to ...

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