2. Click the Sign In link in the upper left corner of the productsdirect.com homepage
3. Next to the Sign In button on the left under the boxes for User Name and Password, you will see a link entitled: Forget Your Password. Click it.
4. It will take you to a page where you will be asked to enter your email address. Enter the email address of your productsdirect.com account. An email will be sent to you at that address with instructions for resetting your password.