What is Quality?

Quality is a measure or rating and results from comparing one thing against another. Quality can relate to products, persons, and even relationships. The standard of measure is usually on a continuum from poor to excellent. Various factors contribute to the quality of a product, such as the resources used to create it; the time spent versus time required for excellence; and the level of attention to detail. Customer relationships and service can impact the perception of quality. If a buying experience is negative, a customer may view the product with increased scrutiny and a lower assessment of quality.

At Products Direct, we value excellence. We value quality. This means we only sell high quality products from reputable manufacturers. We are always looking to add products with features our customers have told us are important. For example, we are building our sustainable products inventory, providing items that are both good for the environment and for your family's health.

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